Frequently asked

Quick answers to the questions we hear most. Didn't find yours? Tap Help → Contact support in the app and we'll reply.

How do I talk to MyNaavi?

Three ways, whichever fits the moment:

Tap and type — tap the "Ask MyNaavi" bar at the bottom of the home screen and type. Hit send.

Tap and speak — tap the green microphone on the far right, speak, then tap again to stop. MyNaavi replies by voice.

Hands-free — tap the blue "Free" button. After that, just say "Hi Naavi" to get her attention, then ask anything. Say "Thanks" or "Goodbye" to end.

What can I ask MyNaavi to do?

Everyday things that usually take several apps:

"Text my daughter that I'll be late."   "Remind me at 5 PM to take my medication."   "What's on my calendar tomorrow?"   "Alert me if it rains tomorrow."   "Find my Bell invoice."   "Remember my washing machine warranty expires March 2030."

If you're not sure whether MyNaavi can handle something, just ask — she'll tell you.

How do I set up an alert?

Just say or type what you want. Examples:

"Alert me when I arrive at Costco with my grocery list."
"Text me if it rains tomorrow."
"Let me know if my sister Sarah hasn't emailed me in 30 days."

MyNaavi will confirm the setup. You can see and remove alerts anytime from the three-dot menu → Alerts.

Why didn't MyNaavi hear me?

A few common reasons:

The microphone permission may be off. Tap the ⚙ Settings in your phone's main app list, find MyNaavi, and switch on Microphone.

Background noise can drown short words. If you're in a loud place, lean closer to the phone and speak a touch slower.

Names sometimes get misheard. If MyNaavi confuses a contact name, say it spelled out ("My daughter, S-A-R-A-H") — she understands the letters.

How do I delete an alert?

Two ways:

By voice or text — say "Delete the Costco alert" or "Delete all my weather alerts".

In the app — tap the three-dot menu at the top right, choose Alerts, tap any alert to expand, then tap the red Delete button. You'll be asked to confirm.

What does MyNaavi remember?

Anything you explicitly ask her to. Say "Remember that my front door code is 4829" or "Remember my doctor is Dr. Ahmed at the Civic Hospital." Next time you ask — or the next time context matters — MyNaavi recalls it.

You can see what's stored anytime: three-dot menu → Notes → Memory. And you can delete anything there.

Can MyNaavi send texts or emails for me?

Yes. Just say "Text my wife, I'll be home in ten minutes" or "Email John — want to have coffee Saturday?". MyNaavi will draft the message, show it to you for review, and send it after you say "yes" or tap Send.

She never sends anything without your confirmation.

Is my data private?

Yes. Your conversations, memories, alerts, and personal information stay in your MyNaavi account and are never shared with other users, sold, or used for advertising.

Details: Privacy Policy.

Why did MyNaavi call me?

Two reasons MyNaavi may call your phone:

Morning brief. If you've scheduled a daily briefing (Settings → Morning Call), MyNaavi calls at that time and reads your day out loud.

Arrival alert. When you arrive at a place you've set an alert for (home, Costco, etc.), MyNaavi can phone you and speak the alert — useful when you're driving or can't glance at the screen.

How do I stop MyNaavi from talking?

Mid-sentence? Say "Naavi stop" during a voice call, or tap anywhere on the mobile screen while she's speaking.

Want her silent entirely? Open Settings in the app, find Voice Playback, and switch it off. Responses will still appear on-screen.

Why is the morning brief showing tomorrow's events?

The brief is time-aware. After 3 PM it starts previewing tomorrow's schedule so you can plan ahead. If you'd rather see only today, tap the Today tab at the top — it filters out tomorrow's items.

Something's broken. How do I report it?

Tap the three-dot menu at the top right → Help → Report a problem. Describe what happened and send. Your report lands in our inbox with your app version and device info already attached, so we can diagnose quickly.

We read every report and reply within a few days if we need more detail.