Quick answers to the questions we hear most. Didn't find yours? Contact support — we'll reply.
MyNaavi is an AI life assistant that works by voice and text — on your phone and on a live phone call. You talk to it the way you'd talk to a capable person who knows your life: your calendar, your contacts, your reminders, your lists, your emails, and your Google Drive.
Instead of juggling five different apps to accomplish one thing, you say or type what you need in plain language — "remind me an hour before my dentist and calculate the drive time" — and MyNaavi handles all of it in one go.
There's nothing to configure beyond signing in with Google. MyNaavi connects to your existing calendar, contacts, Gmail, and Drive — nothing is duplicated, nothing moves. It just gives you a voice interface for everything that's already yours.
The MyNaavi Community is your personal inner circle inside the app — the contacts who matter most to you. When you add someone to your community, MyNaavi recognises them instantly in searches, surfaces them first, and knows they are people you care about.
In practice this means: if you say "call my doctor" or "text Sarah", MyNaavi looks inside your community first before searching your full contact list. People in your community are also candidates for future features like check-ins and proximity alerts — "let me know when my son is nearby."
Your community is private. Nobody else can see it, and it has no effect on the other people's phones or accounts.
Just say or type: "Add [name] to my MyNaavi community."
MyNaavi will find the contact, read back their name, email, and phone number, and ask you to confirm before adding them. Once confirmed, they're in — you'll see them appear when you say "list my community."
To remove someone: "Remove [name] from my community."
To see everyone in your community: "List my community."
There's no limit to how many people you can add.
Two icon buttons sit at the bottom of the home screen, under the "Ask MyNaavi" text field:
Visits (left) — tap to record a real conversation: a doctor's visit, a meeting, a phone call. MyNaavi transcribes it, labels who said what, and writes a clean summary.
Tap-to-Speak (far right) — when the text field is empty, the icon is a microphone: tap, speak, tap again to stop, and MyNaavi replies by voice. As soon as you start typing in the field, the icon turns into a send arrow ➤ — tap it to send your typed message.
For a true hands-free conversation, call the MyNaavi phone number from any phone. The voice line gives you the full conversation experience without holding the app open.
Your MyNaavi number is 1-249-523-5394. Call it from your registered phone — Naavi will know who you are and have your full context: your calendar, your alerts, your memory, your contacts. The line is open day and night.
If you haven't installed the app yet and want to try it first, the demo line 1-888-91-NAAVI (1-888-916-2284) is open to anyone — no account, no commitment. It plays a short scripted tour of what MyNaavi can do.
Yes. A family member, friend, or assistant can do the whole setup on your phone, in about ten minutes.
What the helper does:
1. Opens MyNaavi on your phone and signs in with your Google account (calendar, Gmail, contacts, Drive).
2. Goes to Settings and enters your first name, your home address, and your work or most-visited address.
3. Sets a four-digit PIN you'll use if you ever call MyNaavi from a phone that isn't your own.
4. Adds any backup phone numbers you might call from (your spouse's phone, a home landline).
5. Sets your quiet hours and confirms notifications are on.
The helper then hands the phone back. From that moment on, every reply MyNaavi sends, every alert MyNaavi fires, every message MyNaavi texts on your behalf — all of it carries your name and goes to your contacts, not the helper's.
The helper is not involved after setup. There is no shared account, no shadow access, no "helper mode." MyNaavi is yours.
The everyday loose ends that usually take several apps — chained together in one breath. Some real examples:
"Add my Tuesday three PM with Marcus, ring me when it's time to leave for his office, and text him if I'm running late."
→ calendar event + travel-time alert + SMS rule, all from one sentence.
"Find the Bell email from last week, save the invoice PDF to my MyNaavi folder, and remind me to pay it next Friday."
→ email search + Drive save + reminder.
"Remind me an hour before my dentist appointment, calculate the drive time, and email me the route."
→ calendar lookup + maps + email.
"Remember the washing machine warranty expires March 2030, and three weeks before, ask me whether I want to renew."
→ memory + scheduled prompt.
"When I get home, text my wife I arrived and read me the grocery list."
→ location alert + SMS + list lookup.
If you're not sure whether something is possible, just ask — Naavi will tell you.
Just say or type what you want. Examples:
"Alert me when I arrive at Costco with my grocery list."
"Text me if it rains tomorrow."
"Let me know if my sister Sarah hasn't emailed me in 30 days."
MyNaavi reads the address back to you and asks for a yes before the alert is armed. Location alerts default to one time — they fire when you arrive, then quietly retire. If you want a recurring one, say "every time" — and Naavi will ask you once more to confirm, because recurring alerts can fire often.
You can see, reactivate, or remove alerts anytime from the three-dot menu → Alerts.
Because recurring alerts can pile up. A one-time alert is the gentle default — it fires once, retires, and you can re-arm it next time you need it (see below). A recurring alert fires every arrival, which is what some people want for a daily routine, but can surprise others.
So when you say "every time I arrive at home" or "always alert me at Costco", MyNaavi pauses and asks: "Set a recurring alert that fires every time you arrive there — yes or no?" Say yes and it's armed. Say no and Naavi falls back to a single-fire alert you can reactivate later.
A few common reasons:
The microphone permission may be off.
On Android: open your phone's Settings → Apps → MyNaavi → Permissions → Microphone, and switch it on.
On iPhone: open Settings → MyNaavi → Microphone.
Background noise can drown short words. If you're in a loud place, lean closer to the phone and speak a touch slower.
Names sometimes get misheard. If MyNaavi confuses a contact name, say it letter by letter — Naavi understands when you spell each one.
Just correct it in your next message. Say or type "I meant [correct word]" and MyNaavi will re-process your prior request using the right word. You don't have to start over.
Examples:
"I meant Fatma" — if Naavi looked up the wrong contact.
"I said groceries" — if Naavi heard the list name wrong.
"No, I meant Friday" — if the day got garbled.
For contact names that regularly get misheard, spelling them out once helps: say the letters F-A-T-M-A and Naavi will find the right person. MyNaavi also learns names over time as you use them.
On the phone: say "I meant [X]" or "No, [X]" — Naavi will repeat back and re-process. Say "Cancel" first if Naavi is about to take the wrong action before you correct it.
Two ways:
By voice or text — say "Delete the Costco alert" or "Delete all my weather alerts".
In the app — tap the three-dot menu at the top right, choose Alerts, tap any alert to expand, then tap the red Delete button. You'll be asked to confirm.
Open three-dot menu → Alerts. Alerts that have already fired stay in the list, slightly greyed-out, marked Expired. Tap one to expand it — alongside the red Delete button, you'll see a green Reactivate button. One tap re-arms it at the same place, with the same channels, the same attached list. Nothing to re-create from scratch.
This is why MyNaavi defaults to one-time alerts. The place becomes a button you can press whenever you need it again — cottage trip next weekend, doctor visit in a month, friend's house every now and then.
Anything you explicitly ask MyNaavi to remember. Say "Remember that my front door code is 4829" or "Remember my doctor is Dr. Ahmed at the Civic Hospital." Next time you ask — or the next time context matters — MyNaavi recalls it.
You can see what's stored anytime: three-dot menu → Notes. And you can delete anything there.
Yes. Just say "Text my wife, I'll be home in ten minutes" or "Email John — want to have coffee Saturday?". MyNaavi will draft the message, show it to you for review, and send it after you say "yes" or tap Send.
Naavi never sends anything without your confirmation.
Two ways, whichever is faster:
By voice or text: say or type "Yes", "Send", or "Go ahead" in the next message. MyNaavi treats any of these as your confirmation and sends immediately.
By tap: the draft card on screen has a Send button — tap it to confirm.
To cancel instead: say "No", "Cancel", or tap the Discard button on the draft card. MyNaavi will drop the draft without sending.
Lists live in Google Drive and are managed entirely by voice or text. Common commands:
"Create a grocery list"
"Add milk, eggs, and bread to my grocery list"
"Remove milk from my grocery list"
"Read my grocery list"
"Delete my grocery list"
When you delete a list, MyNaavi keeps it quietly in the background for 30 days in case you want it back. To restore it, open the three-dot menu → Lists, tap the greyed-out list, and tap Reactivate. Your items are still there, exactly as you left them.
You can also attach a list to an alert — for example: "When I arrive at Costco, remind me and show my grocery list." The list appears in your alert so you have it the moment you park.
Yes. Your conversations, memories, alerts, and personal information stay in your MyNaavi account and are never shared with other users, sold, or used for advertising.
Details: Privacy Policy.
Two reasons MyNaavi may call your phone:
Morning brief. If you've scheduled a daily briefing (Settings → Morning Call), MyNaavi calls at that time and reads your day out loud.
Arrival alert. When you arrive at a place you've set an alert for (home, Costco, etc.), MyNaavi can phone you and speak the alert — useful when you're driving or can't glance at the screen. Voice call is one of five alert channels; you can turn it off if you'd rather not be called (see below).
Yes. Open Settings → Alert channels. You'll see five toggles:
• Text message (SMS) — standard text to your phone.
• WhatsApp — works on Wi-Fi.
• Email — to your account.
• Push notification — pop-up on this phone.
• Voice call — Naavi calls you and speaks the alert.
All five are on by default so an important alert never goes unseen. Turn any off you don't want; MyNaavi keeps the rest. The one rule: at least one channel must stay on, so the alert always reaches you somehow.
These choices apply to your own alerts. Alerts you've set up to ping someone else (a spouse, a contact) still use SMS and WhatsApp on their end — your toggles don't affect their messages.
Mid-sentence on the mobile app: long-press anywhere in the chat area while Naavi is speaking. The reply stops immediately, and Naavi offers to text the rest of the reply to your phone — handy if you stopped MyNaavi because you're in public, not because you didn't want the answer.
Mid-sentence on a phone call: say "Naavi stop". The voice line stops talking and waits for you to speak.
For a quiet session: lower your phone's media volume to zero. Replies still appear on-screen as text — only the spoken voice goes silent.
The brief is time-aware. After 3 PM it starts including tomorrow's events alongside today's, so you can plan ahead. This is by design — by mid-afternoon, the rest of today is usually locked in, and what matters next is what's coming tomorrow morning.
The brief also covers all-day events — holidays, birthdays, multi-day conferences, anything with no clock time attached. If it's on your calendar today, MyNaavi reads it; if it spans several days, MyNaavi names the date range.
Tap the three-dot menu at the top right → Help → Report a problem. Describe what happened and send. Your report lands in our inbox with your app version and device info already attached, so we can diagnose quickly.
We read every report and reply within a few days if we need more detail.